What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

iprtg

Votes:

0

iprtg will not connect to the server from my ipad.

iprtg version 3.3 server version: PRTG Network Monitor 13.2.3.2064 x64

When I try to connect I get the message: "cannot connect to specified host. server may be down" I also get a pop-up that says:

Error Loading Data [-1004] cannot connect to specified host. server may be down.

I am connected to my corporate wireless network (internal connection)

Please let me know what I need to do to resolve this problem.

Thank you.

connection ipad login

Created on May 24, 2013 8:33:03 PM



1 Reply

Votes:

0

Hello,

does connecting to the demo account work?

Created on May 26, 2013 10:37:50 AM by Aurelio Lombardi [Paessler Support]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.