What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags

View all Tags

Keep a sensor in alert state untill acknowledged



Is it possible to keep a sensor in a specific state untill I acknowledge the state?

Example: I check a mailbox with the MAPI sensor and an alert will be raised if the subject contains the string "error". The check is done every minute.

Now, if the condition is true, I indeed receive an alarm, but after a minute, the sensor is green again. How to keep it in alarm state?

acknowledge mapi state

Created on May 31, 2013 9:28:15 AM

1 Reply



I'm afraid this isn't possible, nor is there a direct workaround. Sorry.

Created on Jun 3, 2013 9:46:29 AM by  Patrick Hutter [Paessler Support] (7,225) 3 3

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.