What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

PRTG Network Monitor support "Windows 7 Home" as a monitored device (through WMI)?

Votes:

0

PRTG Network Monitor support "Windows 7 Home" as a monitored device (through WMI)?

prtg windows-7-home wmi

Created on Jun 4, 2013 1:14:35 PM

4 Replies

Votes:

0

You should be able to monitor Windows 7 Home through WMI you would just need to allow the service to be contacted through the firewall. You can allow this through the command

netsh firewall set service remoteadmin enable

Created on Jun 4, 2013 4:23:02 PM by Greg Campion [Paessler Support]

Votes:

0

Firewall is disabled. When I tried to add "Windows CPU Load" sensor, I get this error:

"Could not log in using the specified credentials. Please make sure they are not only valid for the target system, but for the probe system aswell. (Performance Counter error 0xB0000004)"

login and password are correct!

Created on Jun 5, 2013 8:21:51 AM

Votes:

0

Does the username/login have local administrator rights on both the target system and the probe? Are you connecting to the target by its IP address?

Created on Jun 6, 2013 6:35:05 PM

Votes:

0

Please try disabling the UAC for the user that you are using to query the WMI. That should solve the issue of the sensors thinking that the credentials are incorrect.

Created on Jun 7, 2013 11:31:45 AM by Greg Campion [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.