How to monitor Dell PowerVault MD32xx?

Please review our article on how to set this up in PRTG.

Powervault Sensor

Hi, Can you be more specific? On our probe device we have tried to add the MDi sensor. Error is Needs the IP address of the Storage Area Network (SAN) defined in the parent device settings. Can you explain to define the IP of the SAN in the parent device settings?

It means that you simply need to create a device with the IP of the SAN configured as its address :) Then you can add the powervault sensor to it.

We have added a new device with the IP of the SAN, and attempted to add the powervault sensor, but we receive the error that no virtual disk is found. We are using a PowerVault MD3420 SAS. Are you aware of any issues using this sensor with SAS?

The Dell Modular Disk Storage Manager is installed on the probe device? Have you tried both the physical and the logical disk variants of the powervault sensors?

The sensor "Dell PowerVault MDi Logical Disk" may not work with the SAS MD3200 model. In order to check that, please perform the following:

1. Go to registry and open HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\storage\SMclient and copy the value from "path"
2. Open the path in a command prompt
3. Run smcli.exe <host> -c "show allControllers summary; show allVirtualDisks summary;" -quick -S -e

Hi, We have been able to deploy the physical sensor, and it does return the basics like up/down on the disks. We are unable to deploy the logical sensor, as the error returns "no virtual disk found".

The smcli.exe <host> -c "show allControllers summary; show allVirtualDisks summary;" -quick -S -e command did return the logical information. So it looks like our device is configured correctly to send out SNNP data.

 Status:                       Online

   Current configuration
      Firmware version:          08.20.09.60
         Appware version:        08.20.09.60
         Bootware version:       08.20.09.60
      NVSRAM version:            N2701-820890-006
   Pending configuration
      Firmware version:          None
         Appware version:        None
         Bootware version:       None
      NVSRAM version:            None
      Transferred on:            None
   Model name:                   2732
   Board ID:                     2701
   Submodel ID:                  218
   Product ID:                   MD34xx
   Revision:                     0820
   Replacement part number:      0F3P10
   Part number:                  0F3P10
   Serial number:                
   Vendor:                       DELL
   Date of manufacture:          August 30, 2070
   Trunking supported:           No

   Data Cache
      Total present:             3487 MB
      Total used:                2048 MB
   Data Cache Module
      Status:                    Optimal
      Location:                  RAID Controller Module 0, Slot 1
      Capacity:                  4,096 MB
      Replacement Part number:   Not Available
      Manufacturer Part Number:  
      Part Number:               Not Available
      Serial number:             
      Manufacturer:              Unknown
      Date of manufacture:       March 5, 2015
      Shared:                    Yes
      Revision Code:             0x00 0x00
   Processor cache:

Are you using the iDRACs IP or the servers IP? Could you try either one to see if it works?

Rob, did you get any further with this? I'm in the same position. Monitoring a MD3200i, can pick up the physical drives but not the logical.

The smcli.exe <host> -c "show allControllers summary; show allVirtualDisks summary;" -quick -S -e also retrieves the virtual disk information, and the PRTG sensor finds the name of the disk group but will not show any information.

STANDARD VIRTUAL DISKS SUMMARY
Number of standard virtual disks: 8
NAME              STATUS   CAPACITY      RAID LEVEL  DISK GROUP         LUN  ACCESSIBLE BY      MEDIA TYPE     INTERFACE TYPE              
diskgroup1_lun10  Optimal  558.385 GB    10          diskgroup1_raid10  10   Host Group Vmware  Physical Disk  Serial Attached SCSI (SAS)  
diskgroup1_lun11  Optimal  837.500 GB    10          diskgroup1_raid10  11   Host Group Vmware  Physical Disk  Serial Attached SCSI (SAS)  
diskgroup1_lun4   Optimal  930.684 GB    10          diskgroup1_raid10  4    Host Group Vmware  Physical Disk  Serial Attached SCSI (SAS)  
diskgroup1_lun5   Optimal  1,768.335 GB  10          diskgroup1_raid10  5    Host Group Vmware  Physical Disk  Serial Attached SCSI (SAS)  
diskgroup1_lun6   Optimal  930.685 GB    10          diskgroup1_raid10  6    Host Group Vmware  Physical Disk  Serial Attached SCSI (SAS)  
diskgroup1_lun7   Optimal  558.405 GB    10          diskgroup1_raid10  7    Host Group Vmware  Physical Disk  Serial Attached SCSI (SAS)  
diskgroup1_lun8   Optimal  558.415 GB    10          diskgroup1_raid10  8    Host Group Vmware  Physical Disk  Serial Attached SCSI (SAS)  
diskgroup1_lun9   Optimal  558.399 GB    10          diskgroup1_raid10  9    Host Group Vmware  Physical Disk  Serial Attached SCSI (SAS)  

SNMP is setup OK. We can't monitor this via iDrac as it's a remote probe on a virtual machine.

Any suggestions???

I'll forward it to our devs so they can have a look.

The problem is caused by the underscores in your disk names. This should work with v16.1.22 (i.e. the latest version available). Can you try to update and see if the sensors work then?