What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

State trigger duration trigger doesn't seem to work

Votes:

0

I have setup the following notification:

  • When sensor is Down for at least 120 seconds perform Test Notification
  • When condition continues for at least 300 seconds perform no notification and repeat every 0 minutes
  • When condition clears perform Test Notification

But I am receiving emails like this:

Sensor SSH Disk Free 96 (SSH Disk Free) Status Up (Downtime: 99 s)

Where Downtime is clearly bellow 120s.

Is there something I'm not getting or is something not working correctly?

alerts notifications trigger

Created on Jun 12, 2013 7:07:31 AM



1 Reply

Votes:

0

The notification you are getting is not the down notification but the "When condition clears" notification - as such this is correct and functioning as designed. Basically, if the sensor had been down for 120 seconds, you would have also received a down notification. This way, however, you only get the condition cleared notification, seeing the sensor cleared the down state.

Created on Jun 12, 2013 8:38:10 AM by Patrick Hutter [Paessler Support] (7,225) ●3 ●3




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.