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Can I downgrade PRTG from 13 Preview to 13 Stable?



Can I downgrade from PRTG Preview to the most recent version 13 Stable version?

downgrade preview prtg

Created on Jun 13, 2013 9:25:03 PM

2 Replies



yes, this is possible but will require a manual installation of PRTG. Please log in to your customer account and download the latest stable installer. Now just run the same on the machine PRTG is installed on where all your data will be kept. This will bring you back to the stable version.
IMPORTANT: Please make sure you are not using any sensors only available in preview version as this might prevent PRTG from starting up after the "downgrade".
Best regards

Created on Jun 14, 2013 7:59:37 AM by  Konstantin Wolff [Paessler Support]



Perfect, thank you. That corrected the issues.

Created on Jun 14, 2013 2:31:53 PM

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.