What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags

View all Tags

API returning incorrect data



I am using the PRTG api to (try to) gather a complete list of all devices. Currently on version

This worked very well in version 12. Now, after upgrading to version 13 it seems that the data return can miss entire groups...

This is the command I am using

curl -o /srv/prtg/PRTGAllDevices.xml "http://prtg/api/table.xml?&content=devices&username=admin&passhash=8576309"

Can anyone offer some assistance?

api prtg prtg13

Created on Jun 26, 2013 6:36:17 PM

2 Replies



how much devices do you have in total? If the count is above 500 please try adding a further parameter


to your API call. Does it work then?

Created on Jun 26, 2013 6:42:48 PM by  Konstantin Wolff [Paessler Support]



That was the case. Thank you!

Created on Jun 27, 2013 3:37:30 PM

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.