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Why doesn‘t support PRTG older Internet Explorer versions?



Due to our company policy, we have to use IE7 in our network infrastructure. We need to rely on web apps for browser versions that are now a few years old. Because of this, we do not appreciate that PRTG supports only the latest versions of browsers such as Chrome, Firefox, or Internet Explorer 9 and IE10. Why is it like this? What can we do?

browser browser-is-not-supported chrome ie7 ie8 internet-explorer legacy-browser-support prtg

Created on Jul 10, 2013 2:26:23 PM by  Gerald Schoch [Paessler Support]

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Accepted Answer



This article applies to PRTG Network Monitor 12 or later

Upgrade to a Modern Web Browser Now!

Modern web browsers save you time, keep you safe, and let you do all things possible in the world wide web. You can visit webpages, you can use many different web applications, you can monitor your network with PRTG—but you need a browser that is up to date. If it is not, security issues will arise, the latest applications will not work, and you will be much slower on the data highway.

Outdated browser result in real disadvantages, especially noticeable for companies. Thus, nowadays most people are using modern browsers that support the majority of latest web technologies. The browsers stay automatically up to date so that you are sure to have always the latest technologies and security fixes available in an uncomplicated way. One does not need to underline that this is leading in a decline of the usage of old legacy browsers.

Similar reasons lead to Google's decision to retire their "Chrome Frame" project.

PRTG Uses the Latest Web Technologies

PRTG needs to make use of technologies as implemented in state of the art web browsers. Otherwise we would not be able to provide you the great network monitoring experience as we do. Not going with the time and using old web technologies just to support a declining number of browser versions would lead to a PRTG that accomplishes less than it could. Why should we make less than achievable? Furthermore, releasing different versions of PRTG to support old browsers would waste our resources for giving you the best monitoring experience. And nobody wants that!

So: Use a web browser that is state of the art! Upgrade to a modern web browser like the latest Chrome, Firefox, or IE10.

If You Still Need Old IEs For Legacy Apps Use "Chrome Legacy Browser Support"

If you have to depend on old technology to run certain web apps and, thus, you think you cannot change your browser, stay calm: You can work with the full capacities of a modern browser nevertheless. Google Chrome offers Legacy Browser Support for organizations. This allows employees to switch automatically between Chrome and another browser, depending on the launched sites. If you apply the legacy browser support, you can use PRTG and old apps in the same browser.

For details, please refer to this page on google.com.

Created on Jul 12, 2013 9:01:14 AM by  Dirk Paessler [Founder Paessler AG] (11,025) 3 6

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.