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View all Tags You cannot delete 'fixed' objects like the 'root node' or the 'admin group' or your own



Hi there,

I'm trying to delete an old admin (the one who set up our PRTG originally and am unable to. I am an administrator and can delete any other user but his account does not have a delete button next to it. When I try to delete the account, I get the error: You cannot delete 'fixed' objects like the 'root node' or the 'admin group' or your own account

What do I need to update in order to remove his account? Thanks!


delete prtg user

Created on Jul 18, 2013 9:22:53 PM

1 Reply



as the error message says, this account cannot be deleted as is is the prtgadmin account. You can change the account using the PRTG Server Administrator tool but not delete it.
Best regards

Created on Jul 19, 2013 5:10:52 AM by  Konstantin Wolff [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.