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No available interfaces on this device (code: PE049)

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I've read many topics with the same problem, but have not found a solution. I'm trying to get SNMP from server on Windows 2012. Mib-file taken from %windir%/system32 and converted using Paessler MIB importer v3.4.6 alpha. Checked by Paessler SNMP Tester 5.0 (Beta 11) - works fine. But when you add the sensor SNMP Library - I get the error "No available interfaces on this device (code: PE049)"

Mib, oidlib and log files - https://www.dropbox.com/sh/6j8dhsslbbnziyo/ZKf3-3blF0

pe049 prtg snmp

Created on Aug 6, 2013 7:58:54 AM by  pReDaT000r (0) 1



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Please run a "Scan OIDLIB" test using our SNMP Tester. Does that yield any results? If so, could you please upload the generated log file, respectively forward us the same to [email protected] (please referr to this thread if you forward us the log file by mail)?

Created on Aug 6, 2013 9:11:17 AM by  Patrick Hutter [Paessler Support] (7,225) 3 3



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Yes, I checked and got good results - https://www.dropbox.com/sh/6j8dhsslbbnziyo/deIJHwDqMF/hostmib.txt . Ok, I send it to your mail.

Created on Aug 6, 2013 9:33:09 AM by  pReDaT000r (0) 1



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If you add one of the OIDs that yields a valid result as a SNMP Custom sensor, does this sensor work? What preicse version of PRTG are you currently running?

Created on Aug 6, 2013 9:46:48 AM by  Patrick Hutter [Paessler Support] (7,225) 3 3



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Yes, if I add one OID from that OIDLIB it work fine. PRTG version 12.2.1. I cannot update right now, because i need reconcile this with the management and security department.

Created on Aug 6, 2013 10:54:04 AM by  pReDaT000r (0) 1



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Would you be able to install the latest release (version 13.3.5.2684/2685) as a freeware on a separate machine and check if it works with the same?

Created on Aug 7, 2013 12:31:45 PM by  Patrick Hutter [Paessler Support] (7,225) 3 3



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