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PRTG Android not working/connecting

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Hi all,

I 've installed the app on my Google Nexus 7 and made an account. No problem there. However I'm missing something to start a session to connect to the PRTG server. I have an ip from the same LAN as the server. The server is reachable. I can start a normal browser session to PRTG. I even opened all ports on the server.

What simple thing am I missing?

TIA

Jaap

android help installation

Created on Aug 21, 2013 10:44:11 AM by  JLaaij (0) 1



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Hello,

thank you very much for your KB-Post. Can you maybe send us some screenshots showing the connection settings in "PRTGDRoid" and also when you connect to your PRTG Server via the Android Browser (via email to support@paessler.com)? Thank you.

best regards.

Created on Aug 22, 2013 9:51:26 AM by  Torsten Lindner [Paessler Support]



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Hi,

PRTG is now working in my Nexus 7. I did not change any settings on it. However I installed SP1 on the W2008R2 server on which PRTG is running. Is that a dependancy for the app to work?

TIA

Jaap

Created on Aug 22, 2013 10:43:06 AM by  JLaaij (0) 1



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No, that should not be a necessary requirement.

Created on Aug 22, 2013 10:57:13 AM by  Torsten Lindner [Paessler Support]



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