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Why does it take so long for questions to appear?

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0

How come it can take days for questions to appear in the KB?

kb prtg queries

Created on Sep 16, 2013 10:06:57 AM



3 Replies

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Since we had multiple issues with Spam and bots in the past, all queries need to be published by a moderator. Depending on the nature of the question, this can take anywhere between a couple of minutes (like in this case) to a couple of days. In the latter cases (which should actually be the minority of cases) this usually has to do with a member of the moderator team needing to contact one of the developers. Depending on the availability of the developer in case, this can take a while.

Created on Sep 16, 2013 12:00:33 PM by Patrick Hutter [Paessler Support] (7,225) ●3 ●3



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Thanks - Good to hear your keeping things nice and tidy around here!

Any news on: "Change Port of XML/HTTP sensor (Web Service)" [not yet published] Subscribed on Sep 13, 2013 4:47:14 PM

Created on Sep 16, 2013 12:01:58 PM



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The thread has been forwarded and we are waiting for information. I will publish the thread and we will get back to it once the relevant information has been forwarded to us.

Created on Sep 16, 2013 12:06:13 PM by Patrick Hutter [Paessler Support] (7,225) ●3 ●3




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