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Why does it take so long for questions to appear?



How come it can take days for questions to appear in the KB?

kb prtg queries

Created on Sep 16, 2013 10:06:57 AM

3 Replies



Since we had multiple issues with Spam and bots in the past, all queries need to be published by a moderator. Depending on the nature of the question, this can take anywhere between a couple of minutes (like in this case) to a couple of days. In the latter cases (which should actually be the minority of cases) this usually has to do with a member of the moderator team needing to contact one of the developers. Depending on the availability of the developer in case, this can take a while.

Created on Sep 16, 2013 12:00:33 PM by  Patrick Hutter [Paessler Support] (7,225) 3 3



Thanks - Good to hear your keeping things nice and tidy around here!

Any news on: "Change Port of XML/HTTP sensor (Web Service)" [not yet published] Subscribed on Sep 13, 2013 4:47:14 PM

Created on Sep 16, 2013 12:01:58 PM



The thread has been forwarded and we are waiting for information. I will publish the thread and we will get back to it once the relevant information has been forwarded to us.

Created on Sep 16, 2013 12:06:13 PM by  Patrick Hutter [Paessler Support] (7,225) 3 3

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