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status.htm for restricted users



I want to allow non-administrative PRTG-user access to the status.htm-page, specially to the license-information.

Unfortunately there's no access-administration unlike I'm used to know for sensors within the PRTG-environment.

So how can I grant those restricted users to see the license-information?

Thank you for your help Timon

status user-accounts user-groups

Created on Oct 8, 2013 7:27:43 AM

1 Reply



this would basically be possible but we do not recommend to do so. To allow access anyway, you will have to edit the templates the actual htm file is created from.

Please go to PRTG Install Directory\webroot and open the file status.htm. There please replace the first line (which should be the following):

<#system type="denyreadonlyusers" allowusersonfailovernode="1">


<#system allowusersonfailovernode="1">

Afterwards your read-only users should be able to access the page. As this is achange in the template directly this change will not persist during a update so you will have to perform the same with every update.
Best regards

Created on Oct 8, 2013 12:07:30 PM by  Konstantin Wolff [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.