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Prtg on android app time out



Setting up the android app and I get a time out error. I've turned off cell data and connect to the wifi to get on the same network as laptop which has prtg on it set the ip of my laptop and I get a connection time out. I can ping my laptop from the phone. Any suggestions.


android app prtg

Created on Oct 18, 2013 1:29:24 PM

1 Reply



are you able to access the PRTG web interface from your phone?
This is necessary as the PRTG Android app needs to access the web interface in order to get data.
Best regards

Created on Oct 21, 2013 6:11:50 AM by  Konstantin Wolff [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.