PRTG Network Monitor 126.96.36.1991 I know, it's old and the boss is looking into renewing the maint and getting more probes but for now this is what I have to work with. Have a report that is run nightly for a client. It stopped working at the beginning of October, it ran fine on Sept 30 but didn't run on Oct 1. The report only shows:
"188.8.131.521 Sorry, your user account is not allowed to access this information."
So trying to run the report manually I get this:
PRTG Network Monitor has discovered a problem. Your last request could not be processed properly. Sorry, your user account is not allowed to access this information. Error URL: /generatereport.htm?id=4592 report_period=current specific_period=0 manual_period_start=2013-10-01 manual_period_end=2013-10-31 report_processing=report_html [email protected]
I checked the permissions on this report compared to one that is running no problem and I cannot see anything wrong.
Anyone have any ideas on what might be causing this problem?