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Enterprise Virtual Array Sensor Error: Syntax error in command SELECT MANAGER



I have not installed the full command view on the probe, but just (following your procedure) copied the sssu.exe file. When I try to add the sensor I get the message: Error: Syntax error in command SELECT MANAGER I have two servers running command view and two EVA, so that any of the two servers can control both EVA at the same time.

command-view evaluation hp

Created on Nov 5, 2013 1:53:43 PM

3 Replies




thank you very much for your KB-Post. May I ask, is the EVA connected via Fibre?

Can you try using the IP address of the HP Management Appliance that is managing the HP EVA?

best regards.

Created on Nov 5, 2013 5:04:57 PM by  Torsten Lindner [Paessler Support]



I have tried the IP address in the device name and IPv4 fields and I still get the same result. I have tried running the sssu on the probe machine and it works fine using both name and IP.

Created on Nov 5, 2013 5:18:38 PM



What version of the sssu.exe are you using? You need to use 10.0.0 or later. If you are not using 10.0.0 but a later version, it might help to wait for the next PRTG update(13.4.7), that will hopefully be released soon. It contains a few Bugfixes that will most probably fix your problem.

Created on Nov 5, 2013 6:49:20 PM by  Johannes Herrmann [Paessler Support] (1,360) 2 2

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