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Hyper-V Virtual Machine Sensor Fails



I am attempted to monitor a Windows 2012 R2 Hyper-V server. I have it successfully monitoring the physical server itself (CPU, Disk, Network) as well as the Hyper-V Host Sensor.

However, whenever I attempt to add a sensor for a Hyper-V Virtual Machine, it returns to following error: 80041010: The specified class is not valid.

Any idea on why this error would occur?

hyper-v virtual-servers windows-2012-r2

Created on Nov 8, 2013 3:44:06 PM

5 Replies




thank you very much for your KB-Post. May I ask, which exact version of PRTG are you using? Just to check, you are trying to add the " Hyper-V Virtual Machine Sensor" to the device that is the Hyper-V-Host in PRTG?

best regards.

Created on Nov 11, 2013 12:56:09 PM by  Torsten Lindner [Paessler Support]



We are running the latest stable release of PRTG.

That is correct we are trying to add the "Hyper-V Virtual Machine Sensor" that is a Hyper-V Host. The Hyper-V host is running Windows 2012 R2.

I am wonder if the WMI changes within Windows 2012 R2 is what is causing the issue. Namespace for version 1.0 of WMI; WMIC (in WMI) was removed.


Created on Nov 11, 2013 3:16:09 PM



THanks for this find. Yes, PRTG does use this namespace. We will investigate and fix this, but I cannot name an ETA for the fix (and so support for Hyper V on 2012 R2) yet. Please bear with us.

Created on Nov 12, 2013 3:36:37 PM by  Torsten Lindner [Paessler Support]



Are there any news to this topic? We urgently need this feature.

Created on Feb 12, 2014 11:40:38 AM



We've already enhanced the logic, so PRTG can support Hyper-V on Windows Server 2012R2. This "enhancement" will be part of our 14.x.9 release.

Created on Feb 12, 2014 12:34:46 PM by  Johannes Herrmann [Paessler Support] (1,360) 2 2

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