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Remote probe not buffering on disconnection

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Hi,

We have a PRTG core setup and a number of remote probes connecting to the core probe. I can confirm that non of our remote probes are buffering data should a disconnection occur. Can you please assist in resolving this issue.

buffer disconnect remote-probe

Created on Nov 19, 2013 9:32:25 AM by  leonkelder (0) 1



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Hi,
for troubleshooting purposes may I ask what precise version of PRTG are you using?
Best regards

Created on Nov 19, 2013 10:19:30 AM by  Konstantin Wolff [Paessler Support]



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PRTG Network Monitor 13.4.6.3375

This was copied directly from the web page.

Created on Nov 19, 2013 10:20:41 AM by  leonkelder (0) 1



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Hi,
thank you for the information. May you send the core server logs as well as the remote probe logs to [email protected]. Please send also a screenshot of a live graph showing a gap.
Thank you.

Created on Nov 19, 2013 10:24:33 AM by  Konstantin Wolff [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.