What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

Automatic Hyperlinks in Email Notifications

Votes:

0

Hi,

I'm trying to customise our email notification using HTML, and I've encountered a problem with PRTG creating automatic hyperlinks. Whenever the "%device" or "%sensor" variables are added, the email contains a link to the device/sensor.

Our notifications send out to a 3rd party, and we are not allowed to send internal IP information.

If there a known way to either stop the link being created, or another known variable that will show the server name in an email?

Many Thanks, David.

email html- prtg

Created on Nov 20, 2013 9:58:55 AM



2 Replies

Votes:

0

If you add these variables to the subject, they will not have a link but anytime you use these placeholders in the message, they will be replaced with the hyperlink. I'll ask if this might be able to be changed in the future.

Created on Nov 20, 2013 4:25:18 PM by Greg Campion [Paessler Support]



Votes:

0

I opened a ticket with the development team after our discussion today and we will be implementing this into PRTG. Once this is done, I will post here.

Created on Nov 21, 2013 2:21:48 PM by Greg Campion [Paessler Support]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.