What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags

View all Tags

PRTG not working in Internet Explorer



Any tips on getting PRTG to actually work with IE? I'm doing my testing on IE11 and keep getting the 'please upgrade to a modern browser'. Irony aside that PRTG doesn't support any version of IE, let alone the modern versions, I've tried adding the site to the trusted list, turning off compatibility mode but still no dice.

A tad annoying paying so much money for a tool that doesn't work with the world's most common browser, particularly in a corporate environment where Firefox and Chrome are difficult to administer via group policy. I'm loathe to increase our spend on the product (which I need to do) if I need to turn off features company wide or work around design issues just for one web site.

ie10 ie11 ie9 prtg

Created on Dec 6, 2013 2:14:47 AM

1 Reply




thank you very much for your KB-Post. May I ask, which exact version of PRTG are you running? IE11 should be supported as of Version

Bugfix [WebGUI]: Ajax Web GUI now accepts Internet Explorer 11

best regards.

Created on Dec 6, 2013 3:23:48 PM by  Torsten Lindner [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.