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No such instance (SNMP error # 223)

Votes:

0

I am able to retrieve the SNMP information RFC1213-mib using the SnmpB tool but when I add these variables to the PRTG I get No such instance (SNMP error # 223) errors messages.

I have tried using auto discovery and manually adding the OIDs 1.3.6.1.2.1.2.2.1.8 and none of them work.

This is what is retrieved by the SnmpB tool.

1: sysDescr.0 Raven XE EV-DO
2: sysObjectID.0 airlink.12.20
3: sysUpTimeInstance 7:18:54.22
4: sysContact.0 
5: sysName.0 
6: sysLocation.0 
7: sysServices.0 76
8: ifNumber.0 1
9: ifIndex.1 1
10: ifDescr.1 Sierra Wireless Ethernet Port
11: ifType.1 ethernetCsmacd(6)
12: ifMtu.1 1500
13: ifSpeed.1 100000000
14: ifPhysAddress.1 00:14:3e:04:01:26
15: ifAdminStatus.1 up(1)
16: ifOperStatus.1 up(1)
17: ifInOctets.1 4000317
18: ifOutOctets.1 3394212

mib2 prtg snmp

Created on Dec 13, 2013 5:54:22 PM

Last change on Sep 23, 2015 4:51:06 AM by Luciano Lingnau [Paessler]



13 Replies

Votes:

0

Please run a "Custom OID" test against the device and OID in case, using our SNMP Tester. What results do you get?

Created on Dec 16, 2013 9:54:59 AM by Patrick Hutter [Paessler Support] (7,225) ●3 ●3



Votes:

0

This is what I get when I try to display the OID.

----------------------- New Test -----------------------
Paessler SNMP Tester 5.1
12/16/2013 7:55:53 AM (0 ms) : Device: 10.237.40.145
12/16/2013 7:55:53 AM (1 ms) : SNMP V1
12/16/2013 7:55:53 AM (1 ms) : Custom OID 1.3.6.1.2.1.2.2.1.8.1
12/16/2013 7:55:53 AM (533 ms) : -------
12/16/2013 7:55:53 AM (534 ms) : Value: No such instance (SNMP error # 223)
12/16/2013 7:55:53 AM (534 ms) : Done

When I walk the whole MIB using the SMP Tester 5.1 tool I get this information

----------------------- New Test -----------------------
Paessler SNMP Tester 5.1
12/16/2013 7:45:01 AM (0 ms) : Device: 10.237.40.145
12/16/2013 7:45:01 AM (1 ms) : SNMP V1
12/16/2013 7:45:01 AM (1 ms) : Scan OIDLIB C:\Program Files (x86)\PRTG Network Monitor\snmplibs\RFC1213-MIB.oidlib
Scanning OIDs
from library: "C:\Program Files (x86)\PRTG Network Monitor\snmplibs\RFC1213-MIB.oidlib"
on device: 10.237.40.145
12/16/2013 7:45:01 AM Start Scan
12/16/2013 7:45:01 AM RFC1213-MIB|system|sys descr 1.3.6.1.2.1.1.1.0
12/16/2013 7:45:02 AM Found: Raven XE EV-DO

~~~~~~~~ SNIP ~~~~~~


Found OIDs:
1.3.6.1.2.1.1.1.0: RFC1213-MIB|system|sys descr,Undefined,,(not defined),2
1.3.6.1.2.1.1.3.0: RFC1213-MIB|system|sys up time,Undefined,,(not defined),0
1.3.6.1.2.1.1.4.0: RFC1213-MIB|system|sys contact,Undefined,,(not defined),2
1.3.6.1.2.1.1.5.0: RFC1213-MIB|system|sys name,Undefined,,(not defined),2
1.3.6.1.2.1.1.6.0: RFC1213-MIB|system|sys location,Undefined,,(not defined),2
1.3.6.1.2.1.1.7.0: RFC1213-MIB|system|sys services,Undefined,,(not defined),0
1.3.6.1.2.1.2.1.0: RFC1213-MIB|interfaces|if number,Undefined,,(not defined),0
1.3.6.1.2.1.2.2.1.1.1: RFC1213-MIB|if: 1|if index,Undefined,,(not defined),0
1.3.6.1.2.1.2.2.1.2.1: RFC1213-MIB|if: 1|if descr,Undefined,,(not defined),2
1.3.6.1.2.1.2.2.1.3.1: RFC1213-MIB|if: 1|if type,Undefined,,(not defined),0
1.3.6.1.2.1.2.2.1.4.1: RFC1213-MIB|if: 1|if mtu,Undefined,,(not defined),0
1.3.6.1.2.1.2.2.1.5.1: RFC1213-MIB|if: 1|if speed,Undefined,,(not defined),0
1.3.6.1.2.1.2.2.1.6.1: RFC1213-MIB|if: 1|if phys address,Undefined,,(not defined),2
1.3.6.1.2.1.2.2.1.7.1: RFC1213-MIB|if: 1|if admin status,Undefined,,(not defined),0
1.3.6.1.2.1.2.2.1.8.1: RFC1213-MIB|if: 1|if oper status,Undefined,,(not defined),0
1.3.6.1.2.1.2.2.1.10.1: RFC1213-MIB|if: 1|if in octets,Undefined,,(not defined),1
1.3.6.1.2.1.2.2.1.16.1: RFC1213-MIB|if: 1|if out octets,Undefined,,(not defined),1

Testing OIDs...
Test 1.3.6.1.2.1.1.1.0: value=Raven XE EV-DO #
Test 1.3.6.1.2.1.1.3.0: value=130388 #
Test 1.3.6.1.2.1.1.4.0: value= #
Test 1.3.6.1.2.1.1.5.0: value= #
Test 1.3.6.1.2.1.1.6.0: value=No response (check: firewalls, routing, snmp settings of device, IPs, SNMP version, community, passwords etc) (SNMP error # -2003) #
Test 1.3.6.1.2.1.1.7.0: value=76 #
Test 1.3.6.1.2.1.2.1.0: value=1 #
Test 1.3.6.1.2.1.2.2.1.1.1: value=No such instance (SNMP error # 223) #
Test 1.3.6.1.2.1.2.2.1.2.1: value=No such instance (SNMP error # 223) #
Test 1.3.6.1.2.1.2.2.1.3.1: value=No such instance (SNMP error # 223) #
Test 1.3.6.1.2.1.2.2.1.4.1: value=No such instance (SNMP error # 223) #
Test 1.3.6.1.2.1.2.2.1.5.1: value=No such instance (SNMP error # 223) #
Test 1.3.6.1.2.1.2.2.1.6.1: value=No such instance (SNMP error # 223) #
Test 1.3.6.1.2.1.2.2.1.7.1: value=No such instance (SNMP error # 223) #
Test 1.3.6.1.2.1.2.2.1.8.1: value=No such instance (SNMP error # 223) #
Test 1.3.6.1.2.1.2.2.1.10.1: value=No such instance (SNMP error # 223) #
Test 1.3.6.1.2.1.2.2.1.16.1: value=No such instance (SNMP error # 223) #

I have a word document that has complete screen shots from the various tools I have used. How do I upload the document?

Created on Dec 16, 2013 4:08:28 PM

Last change on Sep 23, 2015 4:50:42 AM by Luciano Lingnau [Paessler]



Votes:

0

The OID in case doesn't seem to be available on the device. Instead of running a "Scan OIDLIB" test, could you please run a "Walk" using the base OID 1.3.6.1.2.1.2? What results does that yield?

Created on Dec 17, 2013 1:22:21 PM by Patrick Hutter [Paessler Support] (7,225) ●3 ●3



Votes:

0

Walk using SNMP Tester 5.1

----------------------- New Test -----------------------
Paessler SNMP Tester 5.1
12/17/2013 9:12:51 AM (0 ms) : Device: 10.237.40.145
12/17/2013 9:12:51 AM (1 ms) : SNMP V1
12/17/2013 9:12:51 AM (1 ms) : Walk 1.3.6.1.2.1.2.2.
12/17/2013 9:12:51 AM (2 ms) : Error: -2007

----------------------- New Test -----------------------
Paessler SNMP Tester 5.1
12/17/2013 9:12:19 AM (0 ms) : Device: 10.237.40.145
12/17/2013 9:12:19 AM (1 ms) : SNMP V2c
12/17/2013 9:12:19 AM (1 ms) : Walk 1.3.6.1.2.1.2.2.
12/17/2013 9:12:19 AM (2 ms) : Error: -2007

This is the walk of 1.3.6.1.2.1.2.2 using SnmpB

-----SNMP query started-----
1: ifIndex.1 1
2: ifDescr.1 Sierra Wireless Ethernet Port
3: ifType.1 ethernetCsmacd(6)
4: ifMtu.1 1500
5: ifSpeed.1 100000000
6: ifPhysAddress.1 00:14:3e:04:01:26
7: ifAdminStatus.1 up(1)
8: ifOperStatus.1 up(1)
9: ifInOctets.1 23026053
10: ifOutOctets.1 11440015
-----SNMP query finished-----
Total # of Requests = 11
Total # of Objects = 11

Created on Dec 17, 2013 5:16:58 PM

Last change on Sep 23, 2015 4:50:17 AM by Luciano Lingnau [Paessler]



Votes:

0

You tried to use "1.3.6.1.2.1.2.2." The "." at the end of the oid causes this error to occur. Please see what happens, if you remove it and perform the walk again.

Created on Dec 18, 2013 2:10:54 PM by Johannes Herrmann [Paessler Support] (1,360) ●2 ●2



Votes:

0

With the period removed I get.

----------------------- New Test -----------------------
Paessler SNMP Tester 5.1
12/18/2013 6:12:58 AM (0 ms) : Device: 10.237.40.145
12/18/2013 6:12:58 AM (1 ms) : SNMP V1
12/18/2013 6:12:58 AM (1 ms) : Walk 1.3.6.1.2.1.2.2
12/18/2013 6:12:58 AM (257 ms) : 1.3.6.1.2.1.2.2.1.1.1 = "1"
12/18/2013 6:12:59 AM (517 ms) : 1.3.6.1.2.1.2.2.1.2.1 = "Sierra Wireless Ethernet Port"
12/18/2013 6:12:59 AM (789 ms) : 1.3.6.1.2.1.2.2.1.3.1 = "6"
12/18/2013 6:12:59 AM (1051 ms) : 1.3.6.1.2.1.2.2.1.4.1 = "1500"
12/18/2013 6:12:59 AM (1316 ms) : 1.3.6.1.2.1.2.2.1.5.1 = "100000000"
12/18/2013 6:13:00 AM (1577 ms) : 1.3.6.1.2.1.2.2.1.6.1 = "  9   "
12/18/2013 6:13:00 AM (1837 ms) : 1.3.6.1.2.1.2.2.1.7.1 = "1"
12/18/2013 6:13:00 AM (2103 ms) : 1.3.6.1.2.1.2.2.1.8.1 = "1"
12/18/2013 6:13:00 AM (2343 ms) : 1.3.6.1.2.1.2.2.1.10.1 = "2491556"
12/18/2013 6:13:01 AM (2616 ms) : 1.3.6.1.2.1.2.2.1.16.1 = "1990587"



-----SNMP query started-----
1: ifIndex.1 1
2: ifDescr.1 Sierra Wireless Ethernet Port
3: ifType.1 ethernetCsmacd(6)
4: ifMtu.1 1500
5: ifSpeed.1 100000000
6: ifPhysAddress.1 00:14:3e:04:01:26
7: ifAdminStatus.1 up(1)
8: ifOperStatus.1 up(1)
9: ifInOctets.1 2518930
10: ifOutOctets.1 2010203
-----SNMP query finished-----
Total # of Requests = 11
Total # of Objects = 11

Created on Dec 18, 2013 2:15:47 PM

Last change on Sep 23, 2015 4:50:05 AM by Luciano Lingnau [Paessler]



Votes:

0

Please try adding the sensor using the OID 1.3.6.1.2.1.2.2.1.8.1. Does that work?

Created on Dec 18, 2013 2:18:57 PM by Patrick Hutter [Paessler Support] (7,225) ●3 ●3



Votes:

0

I got the following error "No such instance (SNMP error # 223)" when added 1.3.6.1.2.1.2.2.1.8.1

Created on Dec 18, 2013 2:22:10 PM



Votes:

0

If you run a "Custom OID" test with the SNMP Tester, using 1.3.6.1.2.1.2.2.1.8.1, does that also result in an error?

Created on Dec 18, 2013 2:46:48 PM by Patrick Hutter [Paessler Support] (7,225) ●3 ●3



Votes:

0

Custom OID" test with the SNMP Tester, using 1.3.6.1.2.1.2.2.1.8.1

----------------------- New Test -----------------------
Paessler SNMP Tester 5.1
12/18/2013 6:48:21 AM (0 ms) : Device: 10.237.40.145
12/18/2013 6:48:21 AM (1 ms) : SNMP V1
12/18/2013 6:48:21 AM (1 ms) : Custom OID 1.3.6.1.2.1.2.2.1.8.1
12/18/2013 6:48:22 AM (538 ms) : -------
12/18/2013 6:48:22 AM (538 ms) : Value: No such instance (SNMP error # 223)
12/18/2013 6:48:22 AM (539 ms) : Done

Created on Dec 18, 2013 2:49:24 PM

Last change on Sep 23, 2015 4:49:53 AM by Luciano Lingnau [Paessler]



Votes:

0

What we imagine is the issue here is that the device is only reacting to a getnext (walk), but not to a normal get request. Are you able to access the OID using a different program using a get request (e.g. the netsnmp tools)?

Created on Dec 19, 2013 2:53:21 PM by Patrick Hutter [Paessler Support] (7,225) ●3 ●3



Votes:

0

When I "Get" the OID 1.3.6.1.2.1.2.2.1.8.1 using SnmpB it returns:

-----SNMP query started-----
1: ifOperStatus.1 2686916
-----SNMP query finished-----
Total # of Requests = 1
Total # of Objects = 1

When I walk OID 1.3.6.1.2.1.2.2.1.8 using SnmpB it returns:

-----SNMP query started-----
1: ifOperStatus.1 up(1)
-----SNMP query finished-----
Total # of Requests = 2
Total # of Objects = 2

When I walk OID 1.3.6.1.2.1.2.2 using SnmpB it returns:

-----SNMP query started-----
1: ifIndex.1 1
2: ifDescr.1 Sierra Wireless Ethernet Port
3: ifType.1 ethernetCsmacd(6)
4: ifMtu.1 1500
5: ifSpeed.1 100000000
6: ifPhysAddress.1 00:14:3e:04:01:26
7: ifAdminStatus.1 up(1)
8: ifOperStatus.1 up(1)
9: ifInOctets.1 32816183
10: ifOutOctets.1 17577202
-----SNMP query finished-----
Total # of Requests = 11
Total # of Objects = 11

Created on Dec 19, 2013 6:46:57 PM

Last change on Sep 23, 2015 4:49:42 AM by Luciano Lingnau [Paessler]



Votes:

0

It would seem that running the get via SnmpB also returns a wrong response, as shown:

SnmpB Get: ifOperStatus.1 2686916 (wrong) SnmpB Walk: ifOperStatus.1 up(1) (correct)

As such, it would seem this is a general issue with the device. Please check on the same with the vendor in case.

Created on Dec 23, 2013 9:26:10 AM by Patrick Hutter [Paessler Support] (7,225) ●3 ●3




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