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Core Server

Votes:

0

Hi,

I can´t start the Core Server after the nstallation. I am using Windows 8.1 and the error message i got when I tried with:

1. HTTP (port 80) as TCP port and localhost as IP:

"Sorry, could not start PRTG Core Server (Web server) Could not start webserver for http://127.0.0.1: "" is not a valid integer value."

2. When I tried with HTTP (port 8080) as TCP port and localhost as IP:

"Sorry, could not start PRTG Core Server (Web server) Could not start webserver for http://127.0.0.1:8080: "" is not a valid integer value."

3. When I tried with HTTP (port 80) as TCP port and 192.168.1.130 as IP:

"Sorry, could not start PRTG Core Server (Web server) Could not start webserver for http://192.168.1.130: "" is not a valid integer value."

4. When I tried with HTTP (port 80) as TCP port and 192.168.1.130 as IP:

"Sorry, could not start PRTG Core Server (Web server) Could not start webserver for http://192.168.1.130:8080 "" is not a valid integer value."

Regards,

Dan

configuration installation service

Created on Dec 28, 2013 10:23:20 PM



2 Replies

Votes:

0

Dear Dan,
please send us your logfiles as outlined in this article. Then please notify us by contacting us at [email protected] and refer to this article.
Best regards

Created on Dec 30, 2013 5:59:46 AM by Konstantin Wolff [Paessler Support]



Votes:

0

The message indicates that there is likely a problem with the configuration file (it may have been corrupted).

Please try to replace your running config file;
C:\ProgramData\Paessler\PRTG Network Monitor\PRTG Configuration.dat

with one from the auto backup folder.
C:\ProgramData\Paessler\PRTG Network Monitor\Configuration Auto-Backups\

Yesterday's config or the one before should work. Please ensure that both services (PRTG Core Server and PRTG Probe) are stopped before overwriting the config file.

Please also take a look at the following KB-Article as it explaining this process:
How do I restore a previous configuration of PRTG from automated backup ZIPs?

Created on Jun 5, 2015 6:39:53 AM by Luciano Lingnau [Paessler]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.