New Question
 
 
PRTG Network Monitor

Intuitive to Use.
Easy to manage.

300.000 administrators have chosen PRTG to monitor their network. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free PRTG
Download >>

 

What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general. You are invited to get involved by asking and answering questions!

Learn more

 

Top Tags


View all Tags


Primary group grayed out

Votes:

0

Your Vote:

Up

Down

I have a couple of users whose prtg accounts are active directory. They belong to a read only prtg group which corresponds to a read only AD group. I've removed the users from the read only AD group but in PRTG, the read only prtg group still lists the users as primary users. When I go into each of their prtg accounts, the read only prtg group is still listed under primary group but its grayed out. How do I go about removing the read only prtg group as their primary group?

prtg9

Created on Jan 14, 2014 6:42:26 PM by  tranceaddict (0) 1



1 Reply

Votes:

0

Your Vote:

Up

Down

You will have to remove the read-only AD group from PRTG then recreate it and have the users log in so that their new admin group will show as their primary group.

Created on Jan 15, 2014 10:53:24 AM by  Greg Campion [Paessler Support]



Please log in or register to enter your reply.


Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.