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Sensor not alerting when down



I have a sensor that is showing UP when the connection / circuit is actually down. I am not getting an alert or indication showing down. The configuration is inherited from the parent group. All other sensors in that group do show down. Any ideas ?

alerts down prtg

Created on Jan 15, 2014 5:50:03 PM

2 Replies




thank you very much for your KB-Post. May I ask, which exact sensor type are you referring to? Could you please upload some screenshots showing the issue? Thank you!

best regards.

Created on Jan 16, 2014 1:33:29 PM by  Torsten Lindner [Paessler Support]



Go to the sensor -> settings -> Traffic specific ->Connection State Handling, and make sure the "Show alarm when disconnected" option is selected rather than "Ignore disconnected status"

Created on Jan 17, 2014 9:43:45 AM

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