What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

Sensor not alerting when down

Votes:

0

I have a sensor that is showing UP when the connection / circuit is actually down. I am not getting an alert or indication showing down. The configuration is inherited from the parent group. All other sensors in that group do show down. Any ideas ?

alerts down prtg

Created on Jan 15, 2014 5:50:03 PM



2 Replies

Votes:

0

Hello,

thank you very much for your KB-Post. May I ask, which exact sensor type are you referring to? Could you please upload some screenshots showing the issue? Thank you!

best regards.

Created on Jan 16, 2014 1:33:29 PM by Torsten Lindner [Paessler Support]



Votes:

0

Go to the sensor -> settings -> Traffic specific ->Connection State Handling, and make sure the "Show alarm when disconnected" option is selected rather than "Ignore disconnected status"

Created on Jan 17, 2014 9:43:45 AM




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.