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Sensor "McAfee Host Intrusion Prevention Firewall" out of date

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Hi,

I've added McAfee antivirus sensors for all our desktops. The status of all sensors McAfee Host Intrusion Prevention Firewall (Firewall) are "McAfee Host Intrusion Prevention Firewall out of date, on access scan running". This is quite strange as McAfee ePolicy Orchestrator shows that all components on all computers are up to date. Could you please explain what version number it uses to compare with desktops, where it comes from? Where I can find its value?

Thanks, Sergey Tchemchit

antivirus mcafee sensor

Created on Feb 5, 2014 8:00:23 AM



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Accepted Answer

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I've found the reason - McAfee ePO has Patch 3 for Host Intrusion Prevention Firewall, but it supports Windows 8 and Server 2012 operating systems only, while I have Windows 7 computers with Patch 2.

Sorry for disturbing.

Created on Feb 7, 2014 1:06:20 PM



7 Replies

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PRTG gets the Anti-Virus status from WMI so you would need to check why the Windows Security Center is reporting that the software is out of date.

Created on Feb 5, 2014 2:30:16 PM by Greg Campion [Paessler Support]



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Is it possible that PRTG incorrectly interprets WMI response?

Created on Feb 6, 2014 7:42:50 AM



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Please try and run this query "SELECT * FROM FirewallProduct" with the Namespace root\SecurityCenter2 with the WMI Tester and post the results here.

Created on Feb 6, 2014 4:14:18 PM by Greg Campion [Paessler Support]



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displayName;instanceGuid;pathToSignedProductExe;pathToSignedReportingExe;productState McAfee Host Intrusion Prevention Firewall;{959DA8E2-3527-57D1-4915-924367AD4FE9};"";C:\Program Files\McAfee\Host Intrusion Prevention\FireSvc.exe;266256

Created on Feb 7, 2014 6:31:51 AM



Accepted Answer

Votes:

0

I've found the reason - McAfee ePO has Patch 3 for Host Intrusion Prevention Firewall, but it supports Windows 8 and Server 2012 operating systems only, while I have Windows 7 computers with Patch 2.

Sorry for disturbing.

Created on Feb 7, 2014 1:06:20 PM



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0

Glad you were able to find the patch :) and we are always glad to help out with issues such as these.

Created on Feb 7, 2014 1:59:28 PM by Greg Campion [Paessler Support]



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Thanks :)

Created on Feb 7, 2014 2:12:37 PM




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