New Question
 
 
PRTG Network Monitor

Intuitive to Use.
Easy to manage.

200.000 administrators have chosen PRTG to monitor their network. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free PRTG
Download >>

 

What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general. You are invited to get involved by asking and answering questions!

Learn more

 

Top Tags


View all Tags


Sensor "McAfee Host Intrusion Prevention Firewall" out of date

Votes:

0

Your Vote:

Up

Down

Hi,

I've added McAfee antivirus sensors for all our desktops. The status of all sensors McAfee Host Intrusion Prevention Firewall (Firewall) are "McAfee Host Intrusion Prevention Firewall out of date, on access scan running". This is quite strange as McAfee ePolicy Orchestrator shows that all components on all computers are up to date. Could you please explain what version number it uses to compare with desktops, where it comes from? Where I can find its value?

Thanks, Sergey Tchemchit

antivirus mcafee sensor

Created on Feb 5, 2014 8:00:23 AM by  magadaner (50) 1 1



Best Answer

Accepted Answer

Votes:

0

Your Vote:

Up

Down

I've found the reason - McAfee ePO has Patch 3 for Host Intrusion Prevention Firewall, but it supports Windows 8 and Server 2012 operating systems only, while I have Windows 7 computers with Patch 2.

Sorry for disturbing.

Created on Feb 7, 2014 1:06:20 PM by  magadaner (50) 1 1



7 Replies

Votes:

0

Your Vote:

Up

Down

PRTG gets the Anti-Virus status from WMI so you would need to check why the Windows Security Center is reporting that the software is out of date.

Created on Feb 5, 2014 2:30:16 PM by  Greg Campion [Paessler Support]



Votes:

0

Your Vote:

Up

Down

Is it possible that PRTG incorrectly interprets WMI response?

Created on Feb 6, 2014 7:42:50 AM by  magadaner (50) 1 1



Votes:

0

Your Vote:

Up

Down

Please try and run this query "SELECT * FROM FirewallProduct" with the Namespace root\SecurityCenter2 with the WMI Tester and post the results here.

Created on Feb 6, 2014 4:14:18 PM by  Greg Campion [Paessler Support]



Votes:

0

Your Vote:

Up

Down

displayName;instanceGuid;pathToSignedProductExe;pathToSignedReportingExe;productState McAfee Host Intrusion Prevention Firewall;{959DA8E2-3527-57D1-4915-924367AD4FE9};"";C:\Program Files\McAfee\Host Intrusion Prevention\FireSvc.exe;266256

Created on Feb 7, 2014 6:31:51 AM by  magadaner (50) 1 1



Accepted Answer

Votes:

0

Your Vote:

Up

Down

I've found the reason - McAfee ePO has Patch 3 for Host Intrusion Prevention Firewall, but it supports Windows 8 and Server 2012 operating systems only, while I have Windows 7 computers with Patch 2.

Sorry for disturbing.

Created on Feb 7, 2014 1:06:20 PM by  magadaner (50) 1 1



Votes:

0

Your Vote:

Up

Down

Glad you were able to find the patch :) and we are always glad to help out with issues such as these.

Created on Feb 7, 2014 1:59:28 PM by  Greg Campion [Paessler Support]



Votes:

0

Your Vote:

Up

Down

Thanks :)

Created on Feb 7, 2014 2:12:37 PM by  magadaner (50) 1 1



Please log in or register to enter your reply.


Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.