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PRTG Ticket System

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Hi, How do I disable the ticket alerts emails? I have paused the notification but every time a new device is discovered I still get a ticket logged email. Can I disable the Ticket system entirely?

Thanks Mike

emails prtg ticket

Created on Feb 12, 2014 8:15:04 AM by  Mike (0) 1



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You can disable this email from being sent to users in the user's settings under Tickets as Emails. I'm afraid that there is no way to stop PRTG from creating tickets for system events.

Created on Feb 12, 2014 12:55:07 PM by  Greg Campion [Paessler Support]



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Thank you.

Created on Feb 12, 2014 1:34:41 PM by  Mike (0) 1



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.