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Failover gives error




If we want to start our failover server it's giving this error:

Could not start webserver for Access Violation at address 0000000000000760519 in Module "PRTG Server.exe" Read of address 000000000000000018

This is after te latest update of PRTG. Before that no problems.

failover prtg update

Created on Feb 20, 2014 1:15:14 PM

2 Replies

Accepted Answer



Could you possibly try restoring a configuration file from before the update and see if somehow it did not save properly before the update? Instructions for restoring configuration files.

If this does not work, please send us log files to [email protected] and reference this KB article.

Created on Feb 20, 2014 5:54:31 PM by  Greg Campion [Paessler Support]

Last change on Feb 20, 2014 5:55:00 PM by  Greg Campion [Paessler Support]



Setting back the configuration file worked. Failover is up and running again!

Created on Feb 21, 2014 9:01:29 AM

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.