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Timeout caused by wait for mutex (code: PE035)

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Every now and then, our Exchange Mailbox sensors generate this error; Timeout caused by wait for mutex (code: PE035).

The errors disappear after rebooting the target server.

PRTG version: 14.1.8.1371+ Target system: Windows SBS 2011 Standard x64 / Exchange 2010 SP1

Any idea on how we can prevent these errors?

exchange mutex-timeout sbs2011

Created on Mar 3, 2014 10:56:39 AM by  Coen Hupkes (0) 1



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Hi Coen,

you can find the reason and a possible workaround for this issue in the following article:

Since the Exchange Mailbox (Powershell) sensor uses an exe for monitoring, this article also applies to this sensor type.

Created on Mar 3, 2014 12:13:19 PM by  Gerald Schoch [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.