Hi. Thank you for this question.
I would really have preferred to disable it only for the "report finished". I already get an e-mail with the report itself, so getting an e-mail for the related ticket is a bit superfluous. In fact, I seem to get get two extra notifications, one as the instigator of the report, and one as a member of the administrators group, as well as the e-mail of the report itself.
By removing the notification of the ticket, I (and my team) should no longer receive notfications of the ticket. I believe I will still receive the e-mail of the report itself, which is what I want.
However, the downside is that I will no longer receive e-mail notification of tickets for PRTG updates, and those are quite important to me. I will have to check each time I start the client GUI in the morning.
Best regards
Kevin Dorrell
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