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Maintenance expiring in 3 days message still shows after renewing license



After renewing license for our PRTG installation, we are still seeing the message at the bottom of the screen saying "maintenance expire in 3 days", does this message goes away by itself?, we didn't get a key with the renewal.

Please advise.


expiration license renewal

Created on Apr 3, 2014 3:55:44 PM

1 Reply



yes, the message will disappear itself. As it can take some time to process your order and the payment please wait at least until Monday. If the message is still shown then, please send a screenshot of the page Setup | System State to [email protected].
Best regards

Created on Apr 4, 2014 7:01:22 AM by  Konstantin Wolff [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.