What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags

View all Tags

Cutom Sensor keep up and down



My custom sensors keeps up and down, we used those sensors for different used like google traffic, drop traffic and some others use,

custom-sensor prtg14 troubleshooting

Created on Apr 13, 2014 12:10:18 PM

3 Replies



What precise custom sensors are we talking about, please?

Created on Apr 14, 2014 1:08:44 PM by  Patrick Hutter [Paessler Support] (7,225) 3 3



talking about

  1. trying to find only Internet Traffic and Google Traffic seperatlly by using "cbQosCMPrePolicyBitRate"
  2. Trying to find the drop by using "cbQosCMDropBitRate" those keep up and down,

Appriciate your help

Created on Apr 20, 2014 6:16:29 AM

Last change on Apr 23, 2014 8:19:36 AM by  Torsten Lindner [Paessler Support]



Which exact errors do you then get? Could you please upload some screenshots showing the exact error messages on the sensors (from the "Overview"-Tab)? If the sensors are not in error-state right now, you can also check the "Log"-Tab of the sensor, to view previous error-messages.

Created on Apr 23, 2014 8:20:00 AM by  Torsten Lindner [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.