Paessler Support asked me to write my Probe State or Status files, how do I do this?
Created on Apr 27, 2014 2:42:47 PM by
How do I write Probe Status Files
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Create Probe Status Files
In the PRTG web interface, go to Setup | System Administration | Administrative Tools. In the Probe Administrative Tools section, go to Write Probe Status Files and click the Go! button. This will write probe status text files to the Logs (System) directory of your PRTG data folder.
For Remote Probes
When you need to send state logs from the remote probes, you will use the same button as above as this will write the state files for all probes, but you will need to grab them from the remote probe directly and send them to support, they will not be included in the package that is sent from the Support Bundle or the Server Admin tool..
Created on Apr 27, 2014 2:43:25 PM by
Last change on Apr 28, 2014 2:29:32 PM by
Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
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