New Question
 
 
PRTG Network Monitor

Intuitive to Use.
Easy to manage.

200.000 administrators have chosen PRTG to monitor their network. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free PRTG
Download >>

 

What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general. You are invited to get involved by asking and answering questions!

Learn more

 

Top Tags


View all Tags


ignore errors on VMware hardware sensors

Votes:

0

Your Vote:

Up

Down

I monitor HP ESXi hosts with the VMware Host Hardware Status (SOAP) sensor.

I do get a warning for Power Supply 6 and Power Supply 7 which are not present at all.

Is there a way for the sensor to ignore these?

hardware vmwaer warning

Created on Apr 28, 2014 12:25:10 PM by  Aurelio Lombardi [Paessler Support]



9 Replies

Accepted Answer

Votes:

0

Your Vote:

Up

Down


Edit: Since PRTG Version 15.x.19.x this filter can be defined within the VMware sensor's settings via the GUI. You will no longer need to create an additional file.


To filter out the (known) warnings for PowerSupply 6 and 7 you have to place a file in the same "\Sensor System"- subfolder of the PRTG program files directory as the sensor named 'VMWareSensor25.warnfilter' that contains

Power Supply 7;Power Supply 6

In the same way you can filter out known errors, too. Therefore you need a file named 'VMWareSensor25.errorfilter' with a similar content.

Keep in Mind that the preview-sensor will be overwritten each time you update PRTG to a new version!

When the sensor is build in to PRTG there will be a setting for each hardware-health sensor for the filter for dedicated filtering on a per sensor basis. The files mentioned above can nevertheless be kept and used as a 'global' filter setting for all hardware-health sensors.

Created on Apr 28, 2014 12:25:50 PM by  Aurelio Lombardi [Paessler Support]

Last change on Jan 25, 2016 8:28:31 AM by  Luciano Lingnau [Paessler Support]



Votes:

0

Your Vote:

Up

Down

Hi,

We seem to also have a server with Powersupply 6 & 7 in warning. Server has no ps6 or 7 (only 2).

Now we have the filter on the sensor exe. so every sensor of the probe is using this filter. F.e. if we have 4 vmware hosts, and only 1 host with a warning we would like to ignore, the current filter file is ignoring the sensor channel on every host instead of just one host.

When will the warn- and errorfilter be integrated in the webinterface ?

This way we could set the filter on the device/sensor instead of the exe.

Created on May 6, 2014 7:47:32 AM by  AxoftServicedesk (0)



Votes:

0

Your Vote:

Up

Down

we are working on it, but unfortunately we can not yet tell when his will be available in the stable release.

Created on May 6, 2014 9:04:05 AM by  Aurelio Lombardi [Paessler Support]



Votes:

0

Your Vote:

Up

Down

Any news on when this new ignore function will be available ?

And will it be possible to add the ignore to other sensors (like snmp or wmi) ?

Created on Jun 27, 2014 11:47:47 AM by  AxoftServicedesk (0)



Votes:

0

Your Vote:

Up

Down

any update ?

Created on Jul 8, 2014 11:43:43 AM by  AxoftServicedesk (0)



Votes:

0

Your Vote:

Up

Down

We still cannot say when this will be done, at the moment this change is on hold due to other constraints but I can say that the option will not be available for other sensor types since this change would not affect them.

Created on Jul 9, 2014 11:10:04 AM by  Greg Campion [Paessler Support]



Votes:

0

Your Vote:

Up

Down

Any news if the constraints have been resolved, and the filter will be implemented in management interface ?

Too bad it will only be for the vmware sensor. I guess more users would love to have the ignore filter on any type of sensors. Especially the multi channel sensors like hp/dell hardware or vmware soap.

Can we vote somewhere for wanted changes / or wanted sensors ?

For now we have some sensors on pause because of the constant warning/error while it is known and will be resolved. This essential makes the whole sensor useless, 1 channel of the 20 channels should be ignored, not all channels.

Created on Aug 9, 2014 11:35:26 AM by  AxoftServicedesk (0)



Votes:

0

Your Vote:

Up

Down

Sorry, for the VMWare Sensors therestill is no ETA on it. For other Sensors (the SNMP Health Sensors) you could try changing the Lookups to influence the error-handling.

Created on Aug 11, 2014 8:02:46 AM by  Torsten Lindner [Paessler Support]



Votes:

0

Your Vote:

Up

Down

Starting on PRTG's version 15.3.19 It's possible to ignore specific Errors or Warning within the Sensor's settings, please check the Manual page of the sensor for details:

Best Regards,

Created on Aug 8, 2017 7:39:27 AM by  Luciano Lingnau [Paessler Support]



Please log in or register to enter your reply.


Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.