What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

Cluster Page Blank

Votes:

0

Hi, I have setup a cluster master node and a failover node, I have attached the failover node to the master and now need to activate it on the master. But for some reason the page htt:127.0.0.1/systemsetup.htm?tabid=7 is blank.

On that page there is just a button there that says "save changes" and a page title.

I have tried with IE and also Chrome.

In the logs it looks like the two servers are talking to each other:

01.05.2014 13:53:34 None Probe Cluster Probe Cluster start Cluster: Initialization finished => Engaging clustering engine Node 85.115.129.100 01.05.2014 13:53:33 None Probe Cluster Probe Cluster start Cluster: Initializing clustering engine 01.05.2014 13:53:33 None Probe Cluster Probe Cluster stop Cluster: Terminating clustering engine

But I cannot activate the failover node because the page is isnt rendered.

Can anyone help?

clustering problem prtg

Created on May 1, 2014 6:32:56 PM



3 Replies

Votes:

0

Which version are you running of PRTG? If it's not the same version as shown here please try updating and post back here the result.

Thanks!

Created on May 2, 2014 11:26:02 AM by Greg Campion [Paessler Support]



Votes:

0

both are in the latest build - 14.2.9.1799

Created on May 2, 2014 11:30:03 AM



Votes:

0

You should be able to resolve this by converting both servers to Standalone mode in the Server Administrator and then rebooting them both. Once you have done this, please recreate the cluster and everything should work.

Created on May 5, 2014 8:54:03 AM by Greg Campion [Paessler Support]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.