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mark errors as non-errors



Hi everybody

in a report, the availabilty of a sensor is summarized, that works well. But sometimes, I do not want all the errors or unknown stats to run into it:

- a device was down for maintenance and it was forgotten to pause its sensors before - PRTG itself got a ugrade or reboot - the route to a host was lost, but the host itself was online

Is there a way to mark errors as non-errors?

Kind regards, Torsten

error prtg report

Created on May 5, 2014 3:15:51 PM

3 Replies




thank you very much for your KB-Post. I'm very much afraid it's not yet possible to 'flag' certain sensor states in a report. We do have this on our wishlist. In the moment, I can only suggest to gather the historic data via the PRTG API (Setup->PRTG API->Historic Data), and then "generate" the report externally (of PRTG). This would allow you to flag / mark down times, etc..

best regards.

Created on May 6, 2014 2:22:58 PM by  Torsten Lindner [Paessler Support]



Thank you Torsten, but that does not please me.

Handling all the data seems very complex and takes a lot of time. Is there a way to gather only the faults?

Created on May 6, 2014 2:45:34 PM



For errors that already occurred, you could use the PRTG API again, to get the messages of a sensor per API-Call. But this would be on a 1-by-1 sensor basis again.
For future errors, you could look into adapting a solution similar to the one in the following KB-Articel: https://kb.paessler.com/knowledgebase/en/topic/20553-report-of-all-alerts-received

Created on May 6, 2014 3:21:29 PM by  Torsten Lindner [Paessler Support]

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