What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

Sensor History Clearing

Votes:

0

Hi, I am using PRTG 14.1.8.1371 x64. I have created PING sensor to monitor connectivity from head to remote office. Everything works perfectly. I can use pause command or maintenance windows to temporarily stop sensor monitoring while I perform system maintenance. I have a question: How can I put comments at some specific times on history of sensor and mark them as known error and don't allow sensor calculates these times into its up-time? Example: Yesterday, some people forgot to turn power on, so it caused the connectivity monitoring was down. I was told this morning about this and want to clear history of sensor last night and mark it as "problem with power" Thanks

history-clearing maintenance-windows marked

Created on May 13, 2014 9:49:55 AM



1 Reply

Votes:

0

Hello,

thank you very much for your KB-Post. I'm very sorry, but it's not possible to flag or tag down times in PRTG afterwards. Planned Downtimes/Maintenances should be addressed with Schedules/Maintanance Windows. Otherwise you can access the Historic Data via the PRTG API (Setup->PRTG API->Historic Data), and then perform Reports and such Tagging of down times externally.

best regards.

Created on May 15, 2014 11:21:46 AM by Torsten Lindner [Paessler Support]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.