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Unable to query services through WMI

Votes:

0

I did follow the below article to make sure that the local user account I'm using to monitor can remotely access WMI: https://kb.paessler.com/en/topic/203-how-can-i-monitor-wmi-sensors-if-the-target-machine-is-not-part-of-a-domain

Then, using the WMI tester tool (https://www.paessler.com/tools/wmitester), I can succesfully query some basic information:

  • SELECT * FROM Win32_OperatingSystem
  • SELECT * FROM Win32_Process
  • SELECT * FROM Win32_PerfRawData_Tcpip_NetworkInterface

However, as soon as I try to get information regarding services, the query fails: Query: SELECT * FROM Win32_Service Error message: 80041003: The current user does not have permission to perform the action. Workaround: Put the user into the Administrators group (which I want to avoid)

I assume that this is a permission issue on the machine, but I can't figure out which one.

prtg windows-2008-r2-sp1 wmi wmi-service

Created on Jul 10, 2014 8:48:27 AM



2 Replies

Votes:

1

Hi Japetto,

google for "how to configure wmi for a non admin acount" there are some tuts online. Second try to repair the wmi of the machine if its only a "local" issue. There are also tuts for this on google.

hth Martin

Created on Jul 11, 2014 12:54:59 PM



Votes:

1

I followed the various articles I found on google without much success. However, I found the following article on the Technet: http://technet.microsoft.com/en-us/library/cc771551.aspx

It clearly states that: To perform this task on a remote computer, the account with which you are logged on must be a member of the Administrators group of that computer. Therefore, I had to make the service account a local administrator of the machine.

Created on Jul 16, 2014 1:20:22 PM




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