What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags

View all Tags

Notifications user groups drop down menu not reflecting the user groups under Setup



When I am setting up notifications, the user groups from the drop down menu to select the group to receive the notification, is not the same or it is not reflecting the same groups as I have under the user groups in Setup.

It shows a much older version. How do I ensure it reflect the most current user groups?

Thank you

notification-delivery notifications user-groups

Created on Jul 16, 2014 6:08:40 PM

1 Reply



Have you tried rebooting the core server to see if it will read the configuration properly? If you still get the same results, please send us a ticket to [email protected] so that we can get some screenshots and logs to show the issue better.

Created on Jul 18, 2014 9:11:57 AM by  Greg Campion [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.