New Question
 
 
PRTG Network Monitor

Intuitive to Use.
Easy to manage.

300.000 administrators have chosen PRTG to monitor their network. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free PRTG
Download >>

 

What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general. You are invited to get involved by asking and answering questions!

Learn more

 

Top Tags


View all Tags


Stop "UP" Notifications

Votes:

0

Your Vote:

Up

Down

We only want to receive an e-mail notification when the sensor is in a down state.

Currently we have a threshold notification

When x is below y for at least 600 seconds perform email to group abc. When condition clear perform no notification.

There is no other notification defined on the sensor

The notification group abc is sent to Always notify ASAP under the Notification Summarization.

For some reason with this setup we are getting notifications when the sensor returns to the "UP"/OK state. We don't want to be notified when this occurs. How can I turn this off?

notification ok prtg stop up

Created on Jul 28, 2014 11:50:22 PM by  Nick_b (0) 1



1 Reply

Votes:

0

Your Vote:

Up

Down

If you have not notification defined for "When condition clears" you should not be getting these notifications. In order to properly have a look at this can you please forward us a screenshot of the sensor's notification trigger settings, as well as the "Logs" tab of the sensor in case to [email protected]? Please refer to this thread so that we can associate the ticket with the same.

Created on Jul 30, 2014 12:39:19 PM by  Patrick Hutter [Paessler Support] (7,215) 3 3



Please log in or register to enter your reply.


Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.