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Wrong Data Tree

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During the start of the core-service I have an error: wrong data tree:

29.06.2010 13:18:20 Starting Core Server: PRTG Network Monitor 7.3.5.5747 Enterprise Edition ID: -1000
29.06.2010 13:18:20 Starting webserver for IP 192.168.129.24:80 (URL: http://192.168.129.24)
29.06.2010 13:18:20 Loading Configuration File: C:\ProgramData\Paessler\PRTG Network Monitor\PRTG Configuration.dat
29.06.2010 13:18:21 Loading Configuration File: Error (Wrong DataTree version. Needed: 4 - found:)
29.06.2010 13:18:21 Could not start webserver: Wrong DataTree version. Needed: 4 - found: ID: -1000
29.06.2010 13:18:21 Core Server will shut down now (running for 1 Sek. since 29.06.2010 13:18:20) ID: -1000
29.06.2010 13:18:21 Stop

What can I do?

Marc

core data service tree wrong

Created on Jun 29, 2010 11:21:35 AM

Last change on May 8, 2014 4:04:40 PM by Gerald Schoch [Paessler Support]

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Accepted Answer

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Dear Marc,

according to the Core logfile, there is a problem with the configuration file (it may got corrupted).

Please try to exchange your current config file in PRTG's data folder

\Paessler\PRTG Network Monitor\PRTG Configuration.dat

with one from the auto backup folder

\Paessler\PRTG Network Monitor\Configuration Auto-Backups

yesterdays config or the one before and then start the PRTG services.

Best Regards

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