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Adding Traffic Sensor - SNMP error # 5

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When adding traffic sensors on a FortiGate 300D it will parse the ifMIB index and once complete it reports an "SNMP error # 5" instead of showing me the interface index to add the new sensors.

What is this error and what course of action should I take to troubleshoot this problem? I can walk the device without issues and it appears I have all of the appropriate index info but I am still reviewing. There is another FortiGate 300D at the same site that works fine when adding interfaces so I believe this is a device problem or configuration issue...I do not believe this is PRTG but I am exploring all avenues and I am unfamiliar with this particular SNMP error. Thanks!

error error-#-5 error-#5 prtg snmp snmp-traffic traffic

Created on Aug 28, 2014 10:28:47 PM



1 Reply

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What results do you get if you run a "Scan Interfaces" test against the device in case using our SNMP Tester?

Created on Sep 1, 2014 1:18:43 PM by Patrick Hutter [Paessler Support] (7,225) ●3 ●3




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