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Request for outage

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Hello,

Is there a possibility to get a RFO-report? When a server is down, I get an ticket and an email. I do my research and I solve that ticket.

Is it possible to get my answer in a report that I can send to someone else?

Best regards Dave

down reports tickets

Created on Sep 9, 2014 12:16:06 PM by  Poort80 Hosting Services (0) 1



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At this time there is no reporting for the ticket system but you can assign the tickets to other users and email the tickets with the answers that would be contained therein.

Created on Sep 10, 2014 11:41:16 AM by  Greg Campion [Paessler Support]



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