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Request for outage




Is there a possibility to get a RFO-report? When a server is down, I get an ticket and an email. I do my research and I solve that ticket.

Is it possible to get my answer in a report that I can send to someone else?

Best regards Dave

down reports tickets

Created on Sep 9, 2014 12:16:06 PM

1 Reply



At this time there is no reporting for the ticket system but you can assign the tickets to other users and email the tickets with the answers that would be contained therein.

Created on Sep 10, 2014 11:41:16 AM by  Greg Campion [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.