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module does not work "Geo map"

Votes:

0

module does not work "Geo map" MapQuest (recommended), Open Street Map (recommended) Previously configured maps are not displayed. Coordinates are correct. version of PRTG

geo-maps maps modules

Created on Sep 18, 2014 9:32:46 AM



6 Replies

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Same problem. Global Geo Map (MapQuest (recommended)) dosen't show any of my devices on the map, but in geo map for each device it show location only one device. Is there any limitation for Global Geo Map? I have more than 100 devices. (PRTG Network Monitor 14.3.11.2953 x64) update just now.

Created on Sep 18, 2014 7:32:41 PM



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My version PRTG Network Monitor 14.3.11.2954+

Created on Sep 19, 2014 3:22:10 AM



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Hello,

can you please try another Map Provider for a test? Also can you please try restarting the PRTG Core Service? Does the PRTG Server Host machine have access to the internet?

best regards.

Created on Sep 19, 2014 12:06:08 PM by Torsten Lindner [Paessler Support]



Votes:

0

Try all Map Provider and restart Core several times, work only with Google Static, but we need to use dynamic map, so for us this not an option. It work about month ago with MapQuest. On PRTG Status I see: Geo maps(mapquest.roadmap) 276 (891/24h) Geo maps(mapquest.roadmap) 1846 (5960/24h) but on map nothing show.

Created on Sep 19, 2014 12:21:02 PM



Votes:

1

Ok, I find my problem. I have GPS coordinates with {...} on one device and when I remove {}, all devices show on Global Map. So my mistake.

Created on Sep 19, 2014 2:49:24 PM



Votes:

1

the problem was that in the "Device Name" used "\" character After removing it - everything was good. As well there are problems with the display card if in the Location (for geo maps) to write the name and IP

Created on Sep 25, 2014 8:08:49 AM




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