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why is the CPU health showing Err #223?

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We are trying to monitor a cisco 4500x cpu. It works but only intermittently. when it shows down it gives the #223 err. noting is being changed on the switch or the probe. why is this intermittent?

cisco cpu-load probe

Created on Sep 23, 2014 2:04:33 PM by  russellseiler (0) 1



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In some cases the issue can be related to a bug in the IOS Image installed on the device, according to this Cisco Bug Report (CSCus46296):


Symptom: snmpget request failed 'No Such Instance currently exists at this OID'
Conditions: SNMP configured on switch with the following images
IOS cat4500es8-universalk9.SPA.03.06.00.E.152-2.E.bin
cat4500es8-universalk9.SPA.03.07.00.E.152-3.E.bin


Known IOS Fixed Releases:
15.2(2)E2
15.2(3)E1
3.6(2)E
3.7(1)E


Best regards,

Created on Jul 30, 2015 5:03:21 PM by  Luciano Lingnau [Paessler Support]



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Hello,

Thank you very much for using PRTG. Do other SNMP based sensors then show the same error when the CPU Health Sensor throws this error? Can you please upload some screenshots showing the "Overview"-, "Settings"- and "Log"-Tab of this sensor? Thank you.

best regards.

Created on Sep 25, 2014 12:57:22 PM by  Torsten Lindner [Paessler Support]



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All other sensors seem to be working, i believe its a format issue with the 4500x's. That is the only Cisco devices we are having this issue with.

Created on Sep 25, 2014 2:01:46 PM by  russellseiler (0) 1




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Can you try to use our SNMP Tester run it on the PRTG Host, and perform a SNMPWalk against the target device with the following OID

1.3.6.1.4.1.9.9

Please send us the result logfile from the Tester via email with a reference to this ticket. Thank you!

Created on Sep 26, 2014 8:55:04 AM by  Torsten Lindner [Paessler Support]



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Were you able to find a resolution for this? I have the same issue. Thanks!

Created on Mar 17, 2015 7:41:03 PM by  jdewolfe (0)



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Hello, can you please run the same SNMP Walk and send us the resulting logfile via email (with a reference to this KB-Thread)? Thank you.

Created on Mar 18, 2015 10:15:57 AM by  Torsten Lindner [Paessler Support]



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We are having the same issue.

Any update ?

Thanks

Created on Mar 26, 2015 4:49:39 PM by  RaceIT (1) 1



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Hi RaceIT,

Please forward the results of the SNMP Tester in a text file to [email protected] for further investigation.

Best regards

Created on Mar 27, 2015 7:46:40 AM by  Felix Saure [Paessler Support]



Accepted Answer

Votes:

0

Your Vote:

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In some cases the issue can be related to a bug in the IOS Image installed on the device, according to this Cisco Bug Report (CSCus46296):


Symptom: snmpget request failed 'No Such Instance currently exists at this OID'
Conditions: SNMP configured on switch with the following images
IOS cat4500es8-universalk9.SPA.03.06.00.E.152-2.E.bin
cat4500es8-universalk9.SPA.03.07.00.E.152-3.E.bin


Known IOS Fixed Releases:
15.2(2)E2
15.2(3)E1
3.6(2)E
3.7(1)E


Best regards,

Created on Jul 30, 2015 5:03:21 PM by  Luciano Lingnau [Paessler Support]



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