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Can I use PRTG for Android and PRTG for iOS with MDM solutions?

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I would like to distribute the PRTG apps in our enterprise environment with an MAM/MDM solution like XenMobile. Where can I get the IPA file of PRTG for iOS and the APK file of PRTG for Android to enroll the apps to appropriate users?

android apps apps-work citrix enterprise-rollout ios mdm mobileiron prtg xenmobile

Created on Sep 25, 2014 12:27:01 PM by Gerald Schoch [Paessler Support]



7 Replies

Accepted Answer

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This article applies to PRTG Network Monitor 20 or later

Using PRTG Apps with MDM Solutions

If you centralize the management of mobile devices in your company, you might also want to distribute the monitoring apps PRTG for Android and PRTG for iOS via MDM (mobile device management). For this purpose, we provide the APK (Android application package) and the IPA file of our Android and iOS apps.

Important: We only make the APK und IPA files available for you but we do not provide any support for apps that run in MDM containers! It is your own responsibility to keep the app up to date if a change of the API makes the app and the PRTG core server incompatible with each other.

Update: With version 20.0.0 of PRTG for iOS and PRTG for Android, we changed the download paths of the IPA and APK files. See below for the updated links.

PRTG for iOS: IPA File

Before you start using the PRTG for iOS IPA with an MDM solution, we recommend you to check if the Apple Volume Purchase Program (VPP) fulfills your rollout requirements. This is the easiest way to distribute the PRTG for iOS app in enterprise environments. For details, please refer to Apple’s Volume Purchase Program for Business.

If this approach does not fit your requirements and you still need to enroll your own IPA file, you can download the latest non-appstore IPA file here:

Important: Once you resigned the IPA file, PRTG for iOS does not support push notifications anymore! The PRTG status widget will not work either after resigning.

PRTG for Android: APK File

We also provide the APK file of PRTG for Android for download:

Note: You can still use push notifications when you distribute the PRTG for Android APK and the administrator does not restrict the access rights to the Google cloud.

See Also

Created on Sep 25, 2014 12:30:11 PM by Gerald Schoch [Paessler Support]

Last change on Mar 16, 2020 3:00:26 PM by Gerald Schoch [Paessler Support]



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Hi,

I was wondering if it's possible for you to implement the MobileIron AppConnect functionality into your mobile App.

https://www.mobileiron.com/de/partner/appconnect-partners/available-now

Cheers, Paul

Created on Apr 23, 2015 7:54:01 AM



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We don't have any specific plans at this time. However, we are constantly listening to customer requests, and may work with them and/or other MDM vendors in the future.

Created on Apr 23, 2015 8:05:38 AM by Matt Barringer [Paessler Support] (460) ●2 ●1



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Paul, you can wrap the app by your self, with the tool from MobileIron or online on help.mobileiron.com Doku if you are a customer: https://community.mobileiron.com/docs/DOC-5297

Cheers Oli

Created on Oct 28, 2016 1:12:18 PM



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Hello,

just want to let you know that even with an wrapped (Android) APK the communication (to the MobileIron Sentry) is not possible.

But with iOS everthing works like a charm when using https://www.mobileiron.com/de/l%C3%B6sungen/mobileiron-produkte/tunnel :-)

Cheers, Jan

Created on Mar 24, 2017 2:23:11 PM



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Hello Jan,

What device are your currently using (manufacturer and model)?

Best,
Sebastian

Created on Mar 27, 2017 6:35:33 AM by Sebastian Kniege [Paessler Support]



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Hello Sebastian!

My current Company Smartphone (which had the wrapped PRTG APK running in an Container):

Samsung Galaxy A5 2016 @ Android 6.0.1 + Android Security-Ebene 1.02.2017

We also tested if with an Samsung Galaxy S5 mini.

Thanks for your motivation, but I already heard from Dirk Paesseler that there are no ressources to modify the Android App and/or to make them ready for the MobileIron SDK ";-)"

Best, Jan

Created on Apr 7, 2017 9:09:30 AM




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