Is there a problem when I install latest commercial version to existing PRTG version 7? I think PRTG version 7 does not have a auto software update in the SETUP tab. Is this a safe way?
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Accepted Answer
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Hello,
Thank you very much for using PRTG. Updating from PRTG 7 requires installing PRTG 8 as a step in between. To get the PRTG 8 installer, please get in contact with us via email at support@paessler.com, that we can provide you with the installer.
From PRTG 8 then on, it's straight forward, download the installer for PRTG 14 from the Customer Service Center and install it.
best regards.
Created on Nov 4, 2014 1:36:19 PM by
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