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Upgrading PRTG version 7 to version 14

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Is there a problem when I install latest commercial version to existing PRTG version 7? I think PRTG version 7 does not have a auto software update in the SETUP tab. Is this a safe way?

auto-discovery update version

Created on Nov 4, 2014 6:45:45 AM



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Accepted Answer

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Hello,

Thank you very much for using PRTG. Updating from PRTG 7 requires installing PRTG 8 as a step in between. To get the PRTG 8 installer, please get in contact with us via email at [email protected], that we can provide you with the installer.
From PRTG 8 then on, it's straight forward, download the installer for PRTG 14 from the Customer Service Center and install it.

best regards.

Created on Nov 4, 2014 1:36:19 PM by Torsten Lindner [Paessler Support]



Votes:

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Ok thanks torsten!

Created on Nov 5, 2014 1:04:32 AM




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