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Exchange sensors not reporting.



I have two MSExchange Sensors on PRTG that come up during Auto Discovery but are not reporting data.

MSExchange Store Interface: RPC Requests sent_Total MSExchange Store Interface: RPC Latency average (msec) _Total

is there any exchange administration needed to get this data, or what might be happening that these only two sensors out of the 42 that I have on my exchange server, are not getting data.

Thanks for the help.

exchange microsoft msexchange rpc

Created on Nov 5, 2014 10:58:48 PM

3 Replies




Which exact errors do you then get? Could you please send some screenshots showing the exact error messages on the sensors (from the "Overview"-Tab)? If the sensors are not in error-state right now, you can also check the "Log"-Tab of the sensor, to view previous error-messages.

best regards.

Created on Nov 10, 2014 8:50:29 AM by  Torsten Lindner [Paessler Support]



In the History for the sensors I found "This sensor has not received data for 1 hour 23 minutes. Please check WMI Delay channel of core/probe health sensor."

Thanks for the help.

Created on Nov 10, 2014 9:52:26 PM



I have this exact problem as well. It started very recently, either as a result of an upgrade of our PRTG platform or an auto-discovery detected and applied new sensors that we previously did not have running.

I have 5 Exchange servers, all of which have full sensor data apart from "MSExchange Store Interface: RPC Latency Average (msec) _Total".

I have tried recreating entire server objects this morning to no avail. The sensor itself merely says "No data since 11/12/2014 10:23:36" and the log has no entries other than its creation and a status of "unknown".

Created on Dec 11, 2014 12:02:06 PM

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