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You get this message due to a disconnection of the interface in case. Within the sensor settings, there are options as regards the sensor status when disconnected. Please adjust the same accordingly - you would then get a Down state when this occurs.
Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
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