change server ip

My PRTG is already working,I've setup many sensors and every thing is working properly bun now I am forced to change the ip address of the server, I'd like to know what problems may I have if I do it. what happens with my license

change ip server

Created on Dec 10, 2014 12:32:11 AM by nrikex (0) ●1

4 Replies

Votes:

1

Your Vote:

Hey nrikex,

you could have problems, but thought don't have to get one. The easiest way is to do this:

Log in via RDP to your PRTG Windows Server
Stop PRTG Administrator
Shut down services of PRTG (maintenance)
Bind another Interface to the server with the new IP-Adress
Add this address to the options in "webserver" tab
Set the "mark" to the new IP and start the PRTG-Server with both addresses -> The ip with the mark is the "collector IP"
Once you start the Server with both addresses the new IP ist known to the Probes
In the next maintenance you can delete the old IP

That's it.

I've done this twice without problems. Maybe a second Maintenance isn't essential.

Best

Sascha

Created on Dec 10, 2014 2:43:47 PM by Sascha Lewandowski (2,291) ●3 ●4

Votes:

0

Your Vote:

Hello,

I have the same question but sorry I'm french and I don't understand everything :( Could you explain me what does it means ?

"Set the "mark" to the new IP and start the PRTG-Server with both addresses -> The ip with the mark is the "collector IP"

Created on Mar 28, 2015 6:54:07 AM by adminds (10) ●1

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0

Your Vote:

I get "Not connected (unauthorized IP)" with the new IP address in "PRTG network monitor", what should i do ?

Created on Mar 28, 2015 7:17:00 AM by adminds (10) ●1

Votes:

0

Your Vote:

>"Set the "mark" to the new IP

It probably means to "check" the new IP address.

>I get "Not connected (unauthorized IP)" with the new IP address in "PRTG network monitor", what should i do ?

Following thread may help you. https://kb.paessler.com/en/topic/38973-not-connected-unauthorized?q=w0rksapp&hPP=30&p=0&is_v=2

Created on Nov 13, 2019 7:28:10 AM by ozawa_h (10)